Budtender

JOB DESCRIPTION

Provide excellent customer service in the dispensary by educating customers and patients, accurately tendering transactions, and maintaining compliance with all state and local regulations.

 

JOB DUITES AND RESPONSIBILITIES

  • Greet and establish rapport with customers— get to know them and seek to understand their interest in cannabis
  • Assist Medical Use Customers in identifying the medicines and methods of medication that best fit their individual needs
  • Adhere to strict sales processes and maintain a professional and safe environment for customers and coworkers
  • Gather and process required documents and information, and perform detailed verification while maintaining client confidentiality
  • Continue to enhance your knowledge of cannabis, and continually hone your ability to explain product uses
  • Unpack, sort, count and label merchandise as directed, including items requiring special handling or refrigeration
  • Participate in inventory control and monitoring procedures as required
  • Maintain a clean, inviting and professional retail environment by restocking merchandise on the sales floor and participating in basic store clean-up
  • Perform clerical tasks including accurate filing, compiling, and maintaining inventory and records
  • Fill in for front desk staff as required
  • Report all issues and deviations timely
  • Assist in investigations as required
  • Additional duties as requested

 

KNOWLEDGE, SKILLS AND EXPERIENCE:

  • Exemplary customer service and verbal communication skills
  • Working knowledge of Microsoft Office and current electronic POS, and generally computer literate
  • Knowledge of cannabis strains, edibles, extracts, and current and emerging products
  • Experience in the cannabis industry preferred
  • Retail experience preferred
  • Ability to work evenings, weekends, and holidays to meet the needs of a fluid schedule and changing priorities
  • Must be friendly, outgoing, trustworthy, dependable, and hardworking
  • Must be at least 21 years of age and pass background check

 

KEY PERFORMANCE INDICATORS:

  • All sales and inventory information is current and accurate in the electronic Point of Sale (POS) System
  • All supporting records, logs, ledgers and documentation is current and accurate Training records are current and accurate
  • The sales floor is clean, inviting, professional, and compliant at all times
  • 85% of customer transactions completed within the goal transaction time

To apply for this job email your details to brianp@vibebycalifornia.com