Provide excellent customer service in the dispensary by educating customers and patients, accurately tendering transactions, and maintaining compliance with all state and local regulations.



  • Greet and establish rapport with customers— get to know them and seek to understand their interest in cannabis
  • Assist Medical Use Customers in identifying the medicines and methods of medication that best fit their individual needs
  • Adhere to strict sales processes and maintain a professional and safe environment for customers and coworkers
  • Gather and process required documents and information, and perform detailed verification while maintaining client confidentiality
  • Continue to enhance your knowledge of cannabis, and continually hone your ability to explain product uses
  • Unpack, sort, count and label merchandise as directed, including items requiring special handling or refrigeration
  • Participate in inventory control and monitoring procedures as required
  • Maintain a clean, inviting and professional retail environment by restocking merchandise on the sales floor and participating in basic store clean-up
  • Perform clerical tasks including accurate filing, compiling, and maintaining inventory and records
  • Fill in for front desk staff as required
  • Report all issues and deviations timely
  • Assist in investigations as required
  • Additional duties as requested



  • Exemplary customer service and verbal communication skills
  • Working knowledge of Microsoft Office and current electronic POS, and generally computer literate
  • Knowledge of cannabis strains, edibles, extracts, and current and emerging products
  • Experience in the cannabis industry preferred
  • Retail experience preferred
  • Ability to work evenings, weekends, and holidays to meet the needs of a fluid schedule and changing priorities
  • Must be friendly, outgoing, trustworthy, dependable, and hardworking
  • Must be at least 21 years of age and pass background check



  • All sales and inventory information is current and accurate in the electronic Point of Sale (POS) System
  • All supporting records, logs, ledgers and documentation is current and accurate Training records are current and accurate
  • The sales floor is clean, inviting, professional, and compliant at all times
  • 85% of customer transactions completed within the goal transaction time

To apply for this job email your details to brianp@vibebycalifornia.com